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Medical Administrative Assistant Cover Letter Example

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Call center first-call resolution94%
Record turnaround time<24 hrs
Patient satisfaction4.8/5

This medical administrative assistant cover letter example complements the medical administrative assistant resume example.

It demonstrates how to reference wins like achieving 94% call center first-call resolution, achieving <24 hrs record turnaround time, and achieving 4.8/5 patient satisfaction without repeating your resume word for word.

Bring personality forward by emphasizing strengths such as Keeps providers, patients, and records aligned through proactive coordination, Maintains impeccable accuracy on authorizations, referrals, and cash handling, and Delivers compassionate bilingual support that elevates patient satisfaction.

Cover Letter preview for Medical Administrative Assistant Cover Letter Example
How to use this cover letter
Dear Hiring Manager,

I'm excited to apply for the Medical Administrative Assistant position. Medical administrative assistant resolving 94% of calls on first contact, delivering <24-hour record turnaround, and sustaining 4.8/5 patient satisfaction ratings.

At Lakeside Medical Associates, managed schedules for multiple providers while handling daily patient inquiries through efficient workflows in Epic Cadence. Processed records requests and referrals promptly, ensuring full compliance with HIPAA and state guidelines.

I have a track record of achieving 94% call center first-call resolution, achieving <24 hrs record turnaround time, and achieving 4.8/5 patient satisfaction.

My key strengths include Keeps providers, patients, and records aligned through proactive coordination, Maintains impeccable accuracy on authorizations, referrals, and cash handling, and Delivers compassionate bilingual support that elevates patient satisfaction.

I'm known for strengths in administrative support, patient service, and documentation while partnering with cross-functional teams.

I would welcome the opportunity to discuss how my experience can support your goals. Thank you for your time and consideration.

Hannah Lopez
Medical Administrative Assistant | Patient Access & Records Specialist

Highlights

  • Keeps providers, patients, and records aligned through proactive coordination.
  • Maintains impeccable accuracy on authorizations, referrals, and cash handling.
  • Delivers compassionate bilingual support that elevates patient satisfaction.

Tips to adapt this example

  • Choose one metric such as achieving 94% call center first-call resolution to show the scale of your impact.
  • Mirror the language from the job post in your first paragraph to signal fit immediately.
  • Anchor each paragraph around a single achievement and quantify the outcome when possible.
  • Close with a confident call to action that makes it easy to move to the interview stage.
  • Adapt the focus of the second paragraph to spotlight strengths like Keeps providers, patients, and records aligned through proactive coordination.

Keywords

Medical OfficeEPICSchedulingInsurance VerificationMedical RecordsPrior AuthorizationsPatient CommunicationHIPAAClinical SupportCustomer Service
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