retained customers
Retained customers refers to the strategic actions taken to keep existing clients engaged and loyal, preventing churn and ensuring steady revenue growth. This achievement highlights your ability to build lasting relationships and deliver value that encourages ongoing business partnerships.
Resume bullet exampleWhen to use it
See how to use this word effectively in your resume with real examples and best practices.
Resume bullet example
Real resume example
Retained customers across 150+ accounts, boosting retention rate by 25% and securing $2.5M in annual recurring revenue through proactive engagement strategies.
This bullet quantifies the achievement with specific numbers, linking retention efforts directly to financial outcomes for maximum impact.
When to use it
Use 'retained customers' in your resume when showcasing accomplishments in customer-facing roles such as sales, account management, or customer success, especially to quantify your contribution to business stability. Integrate it into bullet points with metrics like retention percentages or revenue figures to demonstrate tangible impact, making your profile stand out to hiring managers who prioritize results-driven professionals.
Pro Tip
Pair this word with metrics, tools, or collaborators to show tangible impact.
Tips for using this wordLayer context, metrics, and collaborators so this verb tells a complete story.
Action point
Pair with metrics like 'retained 80% of at-risk accounts' to show measurable success.
Action point
Highlight strategies used, such as personalized outreach or loyalty programs, in your description.
Action point
Position in achievement sections of sales or management roles to emphasize revenue protection.
Action point
Compare pre- and post-retention stats to illustrate your unique contribution.
Action point
Tailor to industry contexts, like SaaS for subscription models or retail for repeat buyers.
Action point
Combine with action verbs like 'nurtured' or 'strengthened' for dynamic phrasing.
More alternativesPick the option that best reflects your impact.
Retain Key Clients
Boost Client Loyalty
Sustain Revenue Streams
Secure Customer Retention
Foster Account Longevity
Maintain Client Base
Enhance Retention Rates
Preserve Customer Value
Ready to put this word to work?
Build a polished, job-winning resume with templates and content guidance tailored to your role.