improved retention
Improved retention refers to strategic efforts that reduce turnover rates among employees, customers, or users, leading to sustained engagement and loyalty. This achievement highlights your ability to implement initiatives that drive measurable business stability and growth.
Resume bullet exampleWhen to use it
See how to use this word effectively in your resume with real examples and best practices.
Resume bullet example
Real resume example
Led talent development program that improved employee retention by 30%, reducing annual turnover from 25% to 17.5% across 200-person team.
This bullet quantifies the impact with clear metrics and ties the achievement to a specific initiative, emphasizing leadership and business value.
When to use it
Use 'improved retention' in achievement-oriented sections of resumes for roles in HR, customer success, sales, or product management to demonstrate quantifiable impacts on churn reduction. Pair it with specific metrics like percentages or rates to underscore your contributions, and contextualize with the initiative's scale to showcase strategic thinking and results-driven mindset.
Pro Tip
Pair this word with metrics, tools, or collaborators to show tangible impact.
Tips for using this wordLayer context, metrics, and collaborators so this verb tells a complete story.
Action point
Quantify retention gains with percentages or absolute numbers to add credibility.
Action point
Contextualize the initiative, such as the target audience size or duration.
Action point
Highlight your role in the strategy, like leading cross-functional efforts.
Action point
Link retention improvements to broader business outcomes, e.g., cost savings.
Action point
Use active verbs like 'spearheaded' or 'optimized' to start bullets.
Action point
Tailor phrasing to the industry, focusing on employees, customers, or users.
More alternativesPick the option that best reflects your impact.
Boost Employee Retention
Enhance Customer Loyalty
Optimize Talent Retention
Strengthen Client Retention
Refine User Engagement
Elevate Member Retention
Improve Subscription Retention
Amplify Loyalty Metrics
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